What it’s like to be a PGA Trainee
Turning professional and embarking on the PGA training programme is a huge step on the career ladder to becoming a qualified professional. The mentorship of a qualified PGA professional is essential to that learning journey.
We spoke to PGA trainee Charlotte Dack about her experience as a trainee based at a busy driving range.
“I believe several key qualities define a PGA Professional, including confidence, ambition, effective client interaction, and a consistently friendly demeanour. However, the most crucial aspect is being authentic and allowing your personality to positively impact your work.”
PGA Trainee, Charlotte Dack
What made you want to become a PGA professional?
The main thing that attracted me to the PGA training programme was my passion for helping grow people and see goals being achieved. I think it is so rewarding seeing amazing people achieve their goals when they work hard, so knowing I was able to guide them to that really stood out for me.
What do you enjoy about being based at the Winchester Golf Academy?
I find the atmosphere and fast-paced working environment particularly enjoyable. When we're busy, I have the opportunity to meet many new and wonderful people, which enhances the learning experience.
Are there many challenges about working at such a busy location?
The main challenge about working at a driving range is only being able to hold a certain capacity. When we are busy we want to be able to accommodate everyone here but sometimes that isn’t possible because we are limited to space with only a set amount of bays.
Was it always your ambition to become a coach?
Since turning professional my ambition has always been to coach golfers at any skill level. However, prior to this, I had envisioned life as a player, going to America and pursuing the dream of reaching my highest potential in playing golf.
Tell us a little about your achievements in golf
Throughout my years in golf I've accomplished significant milestones, from actively participating in county and club events during my youth, to becoming a professional golfer. One of my most cherished memories was the honour of captaining my Hampshire county junior team. Nowadays, when I achieve my goals I set smaller ones to continually improve as a coach, striving to be the best I can be.
What have you enjoyed the most about the PGA training programme so far?
Interacting with new people, whether at work or in a social setting, is incredibly rewarding. I find great fulfilment in assisting others and witnessing them achieve their goals. I've forged many meaningful friendships, by attending the PGA training residentials, who I maintain regular contact with.
PGA Trainee, Charlotte Dack with some of her young golfers
How much time do you put aside for your studies?
I allocate 2-3 days per week for my studies to ensure consistent progress and engagement every week.
How important do you think it is to try to get involved in all areas of the golf business when you are training?
I believe it's crucial to engage in all facets of the golf industry during training, as it may unexpectedly lead to new opportunities or adventures. Exploring unfamiliar roles can be enriching and might open doors to unexpected paths and interests.
What are your ambitions?
I am driven to continue coaching and reach a successful level of assisting individuals in achieving their goals both on and off the golf course. Additionally, I have a passion for fitness, and I aspire to potentially integrate fitness and golf, recognising the significance of physical conditioning in golf performance.
Talking about the friends you have made through the PGA training programme, how different are their trainee roles to yours?
I've developed many friendships with like-minded individuals who share a passion for helping others. However, compared to some of my friends. at Winchester Golf Academy I find myself busier, which provides more opportunities for acquiring new clients and lessons. This active schedule has allowed me to capitalise on these opportunities more effectively than others.
What qualities do you need to be a good PGA professional?
I believe several key qualities define a PGA Professional, including confidence, ambition, effective client interaction, and a consistently friendly demeanour. However, the most crucial aspect is being authentic and allowing your personality to positively impact your work.
How tough was the recruitment process to get your job?
I was fortunate to be part of the Winchester Golf Academy team several years before I pursued a professional career. However, I've spoken with other trainees who have mentioned that transitioning to the professional level is relatively swift, like starting any new job. The challenge they've encountered is the limited availability of golf club positions in their area at the time they are seeking opportunities.
Are you a PGA trainee professional? We’d love to hear about your experiences of the role you are in. Email us at media@pga.org.uk